Improving staff motivation

How an hospital used Synthetron to improve staff motivation

Situation


The top management of a large hospital complex had gone through a major restructuring and sensed unrest among the staff. They wanted to take action to improve staff motivation.

Approach


To capture the main motivators and de-motivators directly, the management organised a series of 12 segmented Synthetron discussions for employees (doctors, nurses, administrative and cleaning staff).

Results


The approach addressed the feeling in some parts of the organization that they didn’t really belong, or that all the decision were made in HQ.
It also helped build team spirit as every month staff had the experience of working with global colleagues on an important question.